{"id":16233,"date":"2024-05-29T09:09:21","date_gmt":"2024-05-29T09:09:21","guid":{"rendered":"https:\/\/cookieswala.com\/?page_id=16233"},"modified":"2024-09-12T11:19:12","modified_gmt":"2024-09-12T11:19:12","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/cookieswala.com\/index.php\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16233\" class=\"elementor elementor-16233\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4f61a2f e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"4f61a2f\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19701f9 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"19701f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"p-rich_text_section\"><b data-stringify-type=\"bold\">CookiesWala Cancellation Policy<\/b><\/div><div>\u00a0<\/div><div class=\"p-rich_text_section\">At CookiesWala, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that sometimes plans change. Please review our cancellation policy below for detailed information.<br \/>Order Cancellation<\/div><div class=\"p-rich_text_section\"><strong>Cancellation by Customer<\/strong><\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Timeframe<\/b>: Orders can be canceled within 1 hour of placing the order.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">How to Cancel<\/b>: To cancel your order, please contact our customer service team at [customer service email] or call us at [customer service phone number] within the specified timeframe.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Refund<\/b>: If you cancel within the 1-hour window, you will receive a full refund. The refund will be processed to your original method of payment and may take up to 7-10 business days to reflect in your account.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Cancellation by CookiesWala<\/strong><\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Reasons for Cancellation<\/b>: We reserve the right to cancel any order due to insufficient stock, errors in pricing or product information, or any unforeseen issues.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Notification<\/b>: If your order is canceled by us, you will be notified via email or phone. A full refund will be processed to your original method of payment.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Non-Cancellable Items<\/strong><\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Personalized Orders<\/b>: Orders that include personalized items (e.g., custom cookie designs) cannot be canceled once the production process has started.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Same-Day Delivery<\/b>: Orders placed for same-day delivery cannot be canceled once the order is confirmed.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Refund Policy<\/strong><\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Processing Time<\/b>: Refunds for canceled orders (within the allowable period) will be processed within 7-10 business days.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Method of Refund<\/b>: Refunds will be issued to the original method of payment used at the time of purchase.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>How to Contact Us<\/strong><br \/>For order cancellations, please reach out to our customer support team:<\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Email<\/b>: \u00a0support@cookieswala.com<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Phone<\/b>:<span class=\"list-content\"> +91 8949776528<\/span><\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Hours of Operation<\/b>: 8 hours<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Additional Information<\/strong><\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Policy Changes<\/b>: CookiesWala reserves the right to modify or update this cancellation policy at any time without prior notice. Please review this policy periodically for any changes.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Contact Information<\/b>: If you have any questions or concerns regarding our cancellation policy, feel free to contact us at [customer service email] or call us at [customer service phone number].<\/li><\/ul><p><strong>Contact us<\/strong><\/p><ul class=\"wd-list color-scheme- wd-fontsize-xs wd-list-type-image wd-list-style- wd-justify-left\"><li class=\"elementor-repeater-item-c383cf6\"><span class=\"list-content\">Phone: +91 8949776528<\/span><\/li><li class=\"elementor-repeater-item-a511145\"><span class=\"list-content\">Email: support@cookieswala.com<\/span><\/li><\/ul><div>\u00a0<\/div><div class=\"p-rich_text_section\">Thank you for choosing CookiesWala. We appreciate your business and look forward to serving you delicious cookie baskets!<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CookiesWala Cancellation Policy\u00a0At CookiesWala, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages\/16233"}],"collection":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/comments?post=16233"}],"version-history":[{"count":10,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages\/16233\/revisions"}],"predecessor-version":[{"id":16296,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages\/16233\/revisions\/16296"}],"wp:attachment":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/media?parent=16233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}