{"id":14,"date":"2024-04-04T11:26:22","date_gmt":"2024-04-04T11:26:22","guid":{"rendered":"https:\/\/cookieswala.com\/?page_id=14"},"modified":"2024-09-12T11:16:44","modified_gmt":"2024-09-12T11:16:44","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/cookieswala.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-63c25d0c e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"63c25d0c\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e40eace color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"1e40eace\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<!-- wp:paragraph -->\n<div class=\"p-rich_text_section\"><strong>Refund Policy<\/strong><\/div>\n<div class=\"p-rich_text_section\"><br \/>At Cookies Wala, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we&#8217;re here to help.<\/div>\n<div class=\"p-rich_text_section\"><br \/><strong>1. Refund Eligibility:<\/strong><\/div>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">We accept refund requests for items that are damaged, defective, or not as described.<\/li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">To be eligible for a refund, you must notify us of the issue within [number of days] days of receiving your order.<\/li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Refunds are subject to approval based on the nature of the issue and compliance with our refund policy.<\/li>\n<\/ul>\n<div class=\"p-rich_text_section\"><strong>2. Refund Process:<\/strong><\/div>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">To initiate a refund request, please contact our customer support team at<span class=\"list-content\">\u00a0support@cookieswala.com<\/span>\u00a0with your order number and details of the issue.<\/li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Our team will review your request and provide instructions on returning the item(s) if necessary.<\/li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Once we receive the returned item(s) and verify the issue, we will process your refund.<\/li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Refunds will be issued to the original payment method used for the purchase.<\/li>\n<\/ul>\n<div class=\"p-rich_text_section\"><strong>3. Non-Refundable Items:<\/strong><\/div>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"1\" data-border=\"0\">\n<li data-stringify-indent=\"1\" data-stringify-border=\"0\">Certain items are not eligible for refunds, including:Items that have been consumed or used.<\/li>\n<li data-stringify-indent=\"1\" data-stringify-border=\"0\">Products purchased during clearance or sale events.<\/li>\n<\/ul>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Refunds will not be provided for these items unless they are damaged or defective upon arrival.<\/li>\n<\/ul>\n<div class=\"p-rich_text_section\"><strong>4. Return Shipping:<\/strong><\/div>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">If a return is required, you may be responsible for shipping the item(s) back to us, unless the return is due to our error or a defective product.<\/li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">We recommend using a trackable shipping service to ensure that the returned item(s) reach us safely.<\/li>\n<\/ul>\n<div class=\"p-rich_text_section\"><strong>5. Refund Timeline:<\/strong><\/div>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Refunds are typically processed within [number of days] days of receiving the returned item(s).<\/li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Please note that the time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.<\/li>\n<\/ul>\n<div class=\"p-rich_text_section\"><strong>6.<\/strong> <strong>Contact Us:<\/strong><\/div>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\">If you have any questions or concerns regarding our refund policy, please contact our customer support team at<\/li>\n<\/ul>\n<p><span class=\"list-content\">Phone: +91 8949776528<\/span><\/p>\n<p><span class=\"list-content\">Email: support@cookieswala.com<\/span><\/p>\n<div class=\"p-rich_text_section\">Thank you for choosing Cookies Wala!<\/div>\n<!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy At Cookies Wala, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages\/14"}],"collection":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":15,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":16290,"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/16290"}],"wp:attachment":[{"href":"https:\/\/cookieswala.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}