Shipping Policy
Welcome to Cookies Wala, where every cookie is a delight! We’re dedicated to ensuring your cookie cravings are met with freshness and quality. Please review our shipping policy below:
1. Shipping Methods:
We provide standard and expedited shipping options to suit your needs. Our shipping partners are committed to delivering your orders promptly and securely.
2. Processing Time:
Orders are typically processed within 1-2 business days upon payment confirmation. Please note that processing times may vary during peak seasons or holidays.
3. Shipping Rates:
Shipping rates are determined by the weight of your order and the destination address. You can view the shipping costs during the checkout process before finalizing your purchase.
4. Delivery Time:
Delivery times vary depending on your location and the selected shipping method. Standard shipping generally takes 3 to 5 business days, while expedited shipping delivers within 2 to 3 business days.
5. Tracking Information:
Upon shipment, you will receive a confirmation email containing tracking details. This allows you to monitor the progress of your delivery and estimate its arrival time.
6. Manufacturing and Expiry Dates:
At Cookies Wala, we prioritize freshness. Our cookies are freshly baked and packaged with care. The manufacturing date and expiry date are clearly marked on each product package. Please note that our cookies are best enjoyed within 6 months from the manufacturing date for optimal taste and freshness.
7. International Shipping:
We currently offer shipping within International Shipping . For international orders, please be aware that additional customs duties, taxes, or fees may apply. Customers are responsible for any import duties imposed by their respective countries.
8. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders delivered to incorrect addresses due to customer error.
9. Order Issues:
Should you encounter any issues with your order or delivery, please don’t hesitate to contact our customer support team at support@cookieswala.com. Please provide your order number and details, and we’ll do our utmost to assist you promptly.
10. Returns and Refunds:
For information on returns and refunds, please refer to our Returns Policy page.
Contact Us:
If you have any further inquiries or require assistance, feel free to reach out to our customer support team at
Phone: +91 8949776528
Email: support@cookieswala.com
Thank you for choosing Cookies Wala!